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Meece

Phone calls in covid times

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I must have spent several hours on the phone today waiting to get through to the doctors surgery to book a blood test and speak to someone at the council about a community charge for Mother in laws empty house.  The numpties recon that there's student living there.???  the place is empty and in the process of being sold.  perhaps we missed a trick and should have filled the place up with illegal immigrants paid for by the government.  Everything is being blamed on covid.  or Brexit

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It's all part of the plan ' run services down and either shut them or piss as many off as possible to start paying private monthly fees to save them more money.

Protect the NHS and save lives my arse.

More dying of cancer and heart disease than Covid because of the nonsense.

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im on a light users scheme with my phone, I got my bill in a couple of weeks back telling me, they are putting up my prices cos of my phone useage, because of my condition the doctor told me don't hesitate if you get worse, yesterday morning I got worse so rang the surgery ,  you are number 9 on the list please hold , after going the shop, hoovering up, making a brew, I got down to number 7 I just give up

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Just now, iworkwhippets said:

im on a light users scheme with my phone, I got my bill in a couple of weeks back telling me, they are putting up my prices cos of my phone useage, because of my condition the doctor told me don't hesitate if you get worse, yesterday morning I got worse so rang the surgery ,  you are number 9 on the list please hold , after going the shop, hoovering up, making a brew, I got down to number 7 I just give up

Ring 111 mate, don't bother with surgery and tell them you've tried to get hold for a couple of days and condition is worsening.

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my doctors is a joke trying to get through on the phone,i just jump in car masked up and go to reception its easier

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Tried that mate, a receptionists comes to the door and tells you sorry but you need to go back home and try ringing again they wont accept booking a doctor at the surgery

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Similar happened to a family member lately.

Rang umpteen times on consecutive days and couldn't get thru.

Went to the surgery in the end and rang the doorbell .

Receptionist came to the door ' situation was explained ' reply was go home and make appointment by phone .

Relatives reply have you not listened to a word Iv said .

Bit of a heated discussion over 5 mins plus .

Receptionist said look we ain't got a min phones never stop ect

Relative says funny the 5 mins Iv been here talking to you the phone hasn't rang once .

She got sorted with a appointment.

Receptionist not to blame ' just doing as she is told.

But we getting shafted sideways and we going to be paying for it .

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Well my experience with the NHS has been better than ever. Online system got me a phone call off the GP within an hour. Way more convenient to have a phone call than face to face. From there within two weeks I was seeing a specialist and within a month MRI.

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And I’ve been making tons of phone calls recently to different companies, the process takes a little longer which is understandable given many are working from home but the only ones that have been really pissing me off with stupid length waiting lists are the bank.

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Maybe it seems ok for the gadget generation but you try telling old folk or folk without  smart phones it's betterr. 

How can a Quack diagnose over the phone ffs .

Its just another way and excuse to run down services .

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Just now, maxhardcore said:

Maybe it seems ok for the gadget generation but you try telling old folk or folk without  smart phones it's betterr. 

How can a Quack diagnose over the phone ffs .

Its just another way and excuse to run down services .

Same way they diagnose f2f. Ask questions and gather evidence to form a conclusion. It’s limited but far from hopeless. Many GP appointments don’t need F2F but conservative attitudes keep systems stuck in the past. Covid has simply forced it. I hope it stays an option.

The specialist was F2F, just GP that wasn’t.

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