8shot 191 Posted September 18, 2009 Report Share Posted September 18, 2009 last night i was tucking into some cooked and peeled prawns from morrisons and i felt a scratch at the top of my mouth which i thought must of been a bit of shell when i spat it out it was a bit of glass or plastic the size of my baby fingure nail it did scratch my top of the mouth and it did bleed slightly so i phoned up custermer service and theyve told me to go in and get a refund would you go in to the store and accept the refund ? / ? or shall i hold onto it and take it to citezens advice what would you do ??? atb Quote Link to post Share on other sites
ssssh1forthepot 0 Posted September 18, 2009 Report Share Posted September 18, 2009 Put in a formal complaint to the manager and tell him you want it investigating and you want suitable compensation. After all you had just fed those prawns to your 4 year old kid and all of a sudden the kid started crying and you noticed blood in its mouth. Kick off but in a civilised way tell them if your not compensated you will be going to the papers. Play your cards right and you could be in for some £££!!!!!!!!!!!!!! Dont accept there first offer and tell them you will seek legal advice. But hold onto the evidence until you have the money! Quote Link to post Share on other sites
Matt 160 Posted September 18, 2009 Report Share Posted September 18, 2009 Tell them you are going to the papers! Whatever you do, do NOT give the product back to the store (they have a habit of 'loosing' stuff), take pictures, give the shop the batch number and any other relevant info off the label so that they can investigate the problem, but do not let them take it away; it's evidence. Although the food manufacturers have a 'glass free' policy, sometimes accidents happen, and disgruntled employees do silly things to products. You should get a good few quid out of it, never mind a refund. Quote Link to post Share on other sites
shepp 2,285 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. Quote Link to post Share on other sites
ssssh1forthepot 0 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, i'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. You see im the total opposite and would milk it for everything I could get! These massive companies can afford it. Even in times of recession like this they still get richer as the poor get poorer. Quote Link to post Share on other sites
RicW 67 Posted September 18, 2009 Report Share Posted September 18, 2009 last night i was tucking into some cooked and peeled prawns from morrisons and i felt a scratch at the top of my mouth which i thought must of been a bit of shell when i spat it out it was a bit of glass or plastic the size of my baby fingure nail it did scratch my top of the mouth and it did bleed slightly so i phoned up custermer service and theyve told me to go in and get a refund would you go in to the store and accept the refund ? / ? or shall i hold onto it and take it to citezens advice what would you do ??? atb Trading Standards office Ric Quote Link to post Share on other sites
leannelurcher 0 Posted September 18, 2009 Report Share Posted September 18, 2009 shocking its gettign scandeless when my son was a new born we found a saftey pin in hes baby milk in the cow and gate powerded milk Quote Link to post Share on other sites
Waz 4,221 Posted September 18, 2009 Report Share Posted September 18, 2009 Happened to me with a curry from tesco's. Have to say it could have been just grit of some kind, but I werent taking the chance. Phoned them up there and then, they asked for my adress, came round within 10 minutes and gave me a voucher to cover the inconvenience and to replace the tub I gave them with the curry in. So I went up the kebab shop. Quote Link to post Share on other sites
craigyboy 1,274 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. hats off to you shepp thank god were not all blaggers or this country would be even more fecked up than it already is Quote Link to post Share on other sites
rob.i 26 Posted September 18, 2009 Report Share Posted September 18, 2009 [quote name='GD Waz' date='Sep 18 2009, 10:15 AM' post='1238825 . So I went up the kebab shop. proper order Quote Link to post Share on other sites
jessdale 416 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. Well said that man Quote Link to post Share on other sites
Sorley x 32 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. good for you The compensation culture is killing our country off for sure Quote Link to post Share on other sites
Malt 379 Posted September 18, 2009 Report Share Posted September 18, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. So what would the £10 be for if not for compensation Shepp? Surely an apology & new prawns would suffice? Quote Link to post Share on other sites
8shot 191 Posted September 20, 2009 Author Report Share Posted September 20, 2009 well i took the bit of glass in to the store . and asked to see the manager .. he was very freindly and asked if i would like a refund which i replied no so he took the bit of glass off me and i got he to sign the picture of the glass well lets see what happens now they said it will be about 4 weeks before i hear anything atb Quote Link to post Share on other sites
shepp 2,285 Posted September 20, 2009 Report Share Posted September 20, 2009 I am not really a big one for the compensation band waggon, it's one of the things thats rotting our country from the inside. I'd probably ask for a tenner gift voucher as well as cost of prawns to compensate for hastle of going back up there. So what would the £10 be for if not for compensation Shepp? Surely an apology & new prawns would suffice? Just to cover my time and petrol, to me it's a fair deal for both parties, due to it being an accident with no intention to cause injury to anybody. Quote Link to post Share on other sites
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