Are you sure he hasnt castrated him by mistake wouldnt be the first time its happened
no he didnt they were there last year {nuts that is } but if hes snipped something he/she shouldnt have i wondered if they have been damaged in someway starving them of blood etc..
i would give them a ring & ask if thats a possibility as he should be well randy by now
already phoned once kay and they said give it a week or two but are they realy going to put there hands up and say its something they may have done i think i might be in for a rough time trying to get anywhere but all i can do