wasn't really going to add to much to this due to reasons, but i work for the sister company of castlebeck, been there for 12 yrs and been a manager for 5 yrs now, trust me now this is a very isolated incident, and like everyone we are deeply shocked by this incident, and very saddened by this, the people will be dealt with correctly and professionally as they should be, in our service we provide the utmost respect, dignity, and privacy, and all are cared for in a professional manner, i just wish a under cover reporter would film these ocurances and not always the negative ones, also i dont ap