I have a HP Compaq 6720s laptop and my antivirus subscription ran out last week. When my boy had finished on it and shut it down i could not get it back on? Now when it comes on it says "launch start up repair" or "start windows normally" when i go to start up repair it says "windows is loading files" then after a few minutes a screen comes up saying system recovery options then in the box it says select a languge and select keyboard layout. so i then click to change it to uk then i click next and it says load drivers? if i click next theres a series of options: start up repair, system restor