Greyman 32,427 Posted June 4, 2018 Report Share Posted June 4, 2018 Not seeking any charity donations but a bit of advice would be good,been out for a walk earlier on today and my newish binoculars appear to have moisture inside, was wondering if this has been caused by being in a warm motor or if it's a sealing issue from new and will it clear itself? my main problem is though they are quite new they were a gift so I have,nt got the receipt, so my next query is has anyone had any dealings with Olympus and what is there after sales department like? Hope you can see it in the left eyepiece, thanks in advance Quote Link to post Share on other sites
ginger beard 4,654 Posted June 4, 2018 Report Share Posted June 4, 2018 Take them back to the person who gave them to you and bounce them off his/her head. Quote Link to post Share on other sites
sussex 5,803 Posted June 4, 2018 Report Share Posted June 4, 2018 I would think a sealing issue , if air is getting in the water will ..Olympus must offer a warranty so I would be surprised if they didn’t repair them for free given they look brand new .. 1 Quote Link to post Share on other sites
ChrisJones 7,975 Posted June 4, 2018 Report Share Posted June 4, 2018 2 minutes ago, sussex said: I would think a sealing issue , if air is getting in the water will ..Olympus must offer a warranty so I would be surprised if they didn’t repair them for free given they look brand new .. +1 Contact the retailer for a replacement. If 1. doesn't work contact the manufacturer about repair/replacement. Quote Link to post Share on other sites
kanny 21,755 Posted June 4, 2018 Report Share Posted June 4, 2018 Look on the bright side at least your dog hasn't lost its bark. 2 Quote Link to post Share on other sites
Greyman 32,427 Posted June 4, 2018 Author Report Share Posted June 4, 2018 Phoned up Olympus uk after I posted this and have had an email back already apologising for my inconvenience with postage instructions to send them off to Nottingham for a free repair can't say any fairer than that really as I,ve had them 15 month and don't have a receipt, so if any one is after a decent pair of bino,s with good after sales service may I recommend these, not as cheap as pretending you have been mugged and preying on the heartstrings of decent folk, but you get to close both eyes when you sleep and can go out in public without worrying if the next person you meet is one of your victims cheers everyone for there help 2 1 Quote Link to post Share on other sites
cragman 2,843 Posted June 4, 2018 Report Share Posted June 4, 2018 I use the same pair for work Greyman. So far, never had any trouble but nice to know about the after sales service they’re not bad binos for the money I suppose. Work supply mine. My personal ones are Bushnell. Quote Link to post Share on other sites
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