ferret15 0 Posted April 20, 2009 Report Share Posted April 20, 2009 After reading all the positive comments on this thread I decided to bid for one of these on ebay last week. It arrived on Friday but I've not had the chance to put it up until today. On opening the second box, containing the roof, I discovered that it's been damaged, presumably in transit. There are a couple of gauges in the felt and a split in the actual wood itself behind one of these gauges running over half its width. I've just phoned the company in the hope that they could simply send me a replacement roof instead of having to send the whole thing back and was told they'd need me to send a photo of the damage as evidence before they decide what to do. I'm not too happy! i imagine they will send out a replacement once they have seen the damage, if it was damaged in transit its not there fault as long as there helpfull to resolve the problem then they have done nothing wrong they have to verify the damage otherwise every one would d it to get a new roof if they wont replace it then claim from the delivery company. Quote Link to post
the_stig 6,614 Posted April 20, 2009 Report Share Posted April 20, 2009 tell em you will report them to ebay and leave neg feedback see what happens . Quote Link to post
Neal 1,930 Posted April 20, 2009 Report Share Posted April 20, 2009 Phew! Problem solved! I received a very swift reply telling me they'd be sending out a replacement on Wednesday. In hindsight I have to agree with you ferret15; they could hardly just take my word for it and it was after all damaged in transit rather than before. I've calmed down now. Quote Link to post
j davies 8 Posted April 20, 2009 Report Share Posted April 20, 2009 http://cgi.ebay.co.uk/Poultry-Hen-Chicken-...2|39:1|240:1308 will be placed on concrete will be holding 1 hob and 2 gills. looks good to me. for ferrets mate it would be like the hilton Quote Link to post
ferreter.al 22 Posted April 20, 2009 Report Share Posted April 20, 2009 looks bang on mate,recon mine would like it in there Quote Link to post
dpb82uk 138 Posted April 21, 2009 Report Share Posted April 21, 2009 only puting 3 in it esey fit 6in happly Quote Link to post
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