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would this be a ok ferret run,


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After reading all the positive comments on this thread I decided to bid for one of these on ebay last week. It arrived on Friday but I've not had the chance to put it up until today. On opening the second box, containing the roof, I discovered that it's been damaged, presumably in transit. There are a couple of gauges in the felt and a split in the actual wood itself behind one of these gauges running over half its width.

 

I've just phoned the company in the hope that they could simply send me a replacement roof instead of having to send the whole thing back and was told they'd need me to send a photo of the damage as evidence before they decide what to do. I'm not too happy! :censored:

i imagine they will send out a replacement once they have seen the damage, if it was damaged in transit its not there fault as long as there helpfull to resolve the problem then they have done nothing wrong they have to verify the damage otherwise every one would d it to get a new roof if they wont replace it then claim from the delivery company.

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Phew! Problem solved! I received a very swift reply telling me they'd be sending out a replacement on Wednesday. In hindsight I have to agree with you ferret15; they could hardly just take my word for it and it was after all damaged in transit rather than before. I've calmed down now. :icon_redface::angel:

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