Deben.

[Guest vin]

Just wanted to let you all know...I had a bit of fun with the mk3 locators this last season.

 

I ended up buying a new one direct from Deben with a 30% discount because my old one was beyond economical repair.

 

I also had 4 new collars at end of last season etc etc.

 

Anyway at the end of this season after a lot of work and plenty of mud in every nook and cranny of all the gear etc etc I ended up with the new locator giving me a slightly off 1 foot mark on locate and my spare locator not working above 6ft on locate plus about 10ft on search.. ( back out with the old grey box for last few trips out ).

 

So I contacted Deben and sent all my kit into them for testing and repair on Monday.

 

They phoned me today and said.. one of my collars was intermittent on signal.. and the other 3 were weak on batteries but all good.

My spare locator required a new tuning coil and was repaired and recallibrated to my collars..Also the new locator was set checked and recallibrated slightly to make sure everything is measuring excactly the same on both locators..

 

They also replaced the collar that was intermittent on the signal with a new one.

 

As the lady on the phone was going through the list of repairs and replacements I started to get worried slightly until she told me it was all Free and even paid my postage..

 

Now thats what I call.. Service.

[resistance 189]

Wow that a result!

[Hot Meat 3,109]

Not too bad vin, let's hope it works eh lol my gear has always been bang on money can't fault the mk3 tbh but it's nice to know that kind of service is available if needed

[norseman 424]

nice 1, my collar had a fault with the magnetic switch and they send me a new one. they were very helpful

[TOMO 29,268]

Bit of a result there mate,,,,so the locator you borrow me everyday ,,,is working right now,,,cheers

[trigger2 3,433]

the money deban stuff fecking costs they should do provide a service like that if there gear is faulty. bet your well chuffed with that mate.

[Guest vin]

Bit of a result there mate,,,,so the locator you borrow me everyday ,,,is working right now,,,cheers

Yes all sorted now captain ..lol

 

I've even soldered that old mk1 grey box and fixed it . So we've got a spare now.

 

I'm so bored with not going ferreting I've been catching up on all those little jobs that get left for another day..

[Guest vin]

the money deban stuff fecking costs they should do provide a service like that if there gear is faulty. bet your well chuffed with that mate.

[Guest vin]

Well chuffed mate .

 

I wonder if they,ll do the same if I send them my Lithium battery pack .. Lol

 

Not that it's ever let me down for the last 2 seasons

[trigger2 3,433]

Well chuffed mate .

 

I wonder if they,ll do the same if I send them my Lithium battery pack .. Lol

 

Not that it's ever let me down for the last 2 seasons

i would like to think they would provide a equally as good a service for the lamping lads with there lithium battery

[resistance 189]

One of my collars are playing up so hope I get good service also haha

[The one 8,594]

Thats a great result from Deben ive often found them less than helpful