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Not a happy lamper! What are my rights?


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Had a local garage replace the timing belt on my car last week at a shade over 400 quid! Done probably 250 miles and on my way lamping tonight the f*****g thing snaps and the cars dead! Just got towed to my mates house and dropped off back home pretty pissed off.

 

My main concern (other than having to take holiday with work untill I'm sorted) is what are my rights?

Are the garage obliged legally to repair or replace my motor? It's clearly their fault, certainly ain't mine!........ Or am I f****d? 400 quid to wright off my car and left feeling sore.............

 

FFS someone give me some good news quick!!!

 

:censored:

:laugh: if I don't laugh I'll cry, couldn't of happened at a worse time! :wallbash::no:

Edited by Born Hunter
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Not so good that. Ask malt he had a similar thing happen to him don't know how he got on.hope you get the right result.

 

I hope so too scot! While out lamping last year the bloody alternator went while driving down a rough farm track in the middle of my mates permission. That was a ballache but fixed simply enough the next day. This though is really badly timed and a bit more serious!

 

Surely they they can't just say it was my bad luck? 10k down the road, yeh fair enough, but 250 miles!!!!! They're meant to have a life of 70k!!!!!

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not sure if this will help http://www.consumerline.org/search/?cat=Goods+%26+Services&item=Car+Repairs but im sure you have to give the garage the option of fixing it first. rather then taking it somewhere and sending the garage the bill. same happened to my uncle but lucky enought it happened at the garage and they had to replace the whole lot.

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Do you know if they replaced the tensioner and pulleys along with the belt mind at £400 they should have done if so then there's is a warranty claim on the parts so the garage should repair it free off charge to you then claim back from parts

Out of interest what vehicle is it

Hope this helps

Kev

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Do you know if they replaced the tensioner and pulleys along with the belt mind at £400 they should have done if so then there's is a warranty claim on the parts so the garage should repair it free off charge to you then claim back from parts

Out of interest what vehicle is it

Hope this helps

Kev

 

Cheers mate. I honestly don't know what they did but I know the parts cost £128 +20% VAT and that was for "CAM BELT KIT"

 

I hope your right!

 

My cars mk4 VW Golf estate. Supposed to be trouble free........

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not sure if this will help http://www.consumerl...tem=Car+Repairs but im sure you have to give the garage the option of fixing it first. rather then taking it somewhere and sending the garage the bill. same happened to my uncle but lucky enought it happened at the garage and they had to replace the whole lot.

 

Thanks for that. Looks like if they say "tough shit" it's gonna be a drawn out affair to get anything.

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not sure if this will help http://www.consumerl...tem=Car+Repairs but im sure you have to give the garage the option of fixing it first. rather then taking it somewhere and sending the garage the bill. same happened to my uncle but lucky enought it happened at the garage and they had to replace the whole lot.

 

Thanks for that. Looks like if they say "tough shit" it's gonna be a drawn out affair to get anything.

 

it also says

 

What the law says

 

Car servicing or repairs is a service which your garage provides for you and so you are covered by the normal consumer protection laws. This means that your garage must:

- fit replacement parts that are in good condition, that are able to do the job and that will last a reasonable length of time

 

250miles reasonable amount of time???? i think you have a good case mate

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not sure if this will help http://www.consumerl...tem=Car+Repairs but im sure you have to give the garage the option of fixing it first. rather then taking it somewhere and sending the garage the bill. same happened to my uncle but lucky enought it happened at the garage and they had to replace the whole lot.

 

Thanks for that. Looks like if they say "tough shit" it's gonna be a drawn out affair to get anything.

 

it also says

 

What the law says

 

Car servicing or repairs is a service which your garage provides for you and so you are covered by the normal consumer protection laws. This means that your garage must:

- fit replacement parts that are in good condition, that are able to do the job and that will last a reasonable length of time

 

250miles reasonable amount of time???? i think you have a good case mate

 

Yeh that does sound promising. Just hope the garage see it that way too.

 

Just about to put an offer in for my first house after saving my bollocks off for a deposit and now this happens..... I have nothing but bad luck with cars!

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not sure if this will help http://www.consumerl...tem=Car+Repairs but im sure you have to give the garage the option of fixing it first. rather then taking it somewhere and sending the garage the bill. same happened to my uncle but lucky enought it happened at the garage and they had to replace the whole lot.

 

Thanks for that. Looks like if they say "tough shit" it's gonna be a drawn out affair to get anything.

 

it also says

 

What the law says

 

Car servicing or repairs is a service which your garage provides for you and so you are covered by the normal consumer protection laws. This means that your garage must:

- fit replacement parts that are in good condition, that are able to do the job and that will last a reasonable length of time

 

250miles reasonable amount of time???? i think you have a good case mate

 

Yeh that does sound promising. Just hope the garage see it that way too.

 

Just about to put an offer in for my first house after saving my bollocks off for a deposit and now this happens..... I have nothing but bad luck with cars!

 

i know what you mean mate if its not 1 thing its another. if you dont get any joy argue the toss with them . . . . tell them you'll make sure everyone in 100miles knows what they are and no 1 will use them again :thumbs: facebook is a good place to start bringing someone or something down :yes: :yes: :yes:

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