bunnyboiler 1,064 Posted October 31, 2011 Report Share Posted October 31, 2011 brought a lithium battery of the link next to this board received it put it on charge its been on charge for three days and wont fully charge emailed and rang the number with no reply anybody else had a problem like this after buying something of this site ?????????? Link to post Share on other sites
just jack 998 Posted October 31, 2011 Report Share Posted October 31, 2011 deserves a bump i think Link to post Share on other sites
kirk224 10 Posted October 31, 2011 Report Share Posted October 31, 2011 why dont you send it back to deben i know you should not need to but if you cant get hold off the person who u got it from deben should fix it free off charge Link to post Share on other sites
RossM 8,149 Posted October 31, 2011 Report Share Posted October 31, 2011 Pretty sure its a manufacturers warranty and not the suppliers, think you should take it up with deben to resolve the issue quicker, because if the supplier is obliged to do anything they will only be the middle man. Link to post Share on other sites
long dogs 580 Posted October 31, 2011 Report Share Posted October 31, 2011 hope you get it sorted lad, Link to post Share on other sites
keeper 51 78 Posted October 31, 2011 Report Share Posted October 31, 2011 i think you it is the responsibility of the vendor the person you bought it off as he is debens customer and you are his however you could contact deben explaining that you cant contact your vendor giving them the details of your purchase and i think they will sort it for you best of luck Link to post Share on other sites
IanB 0 Posted October 31, 2011 Report Share Posted October 31, 2011 brought a lithium battery of the link next to this board received it put it on charge its been on charge for three days and wont fully charge emailed and rang the number with no reply anybody else had a problem like this after buying something of this site ?????????? You sure you bought it off here? I think you may have been mistaken? I have no history of you buying anything on the forum, I also have not received any emails... All support is dealt with through the member client area on the forum. Link to post Share on other sites
iamduvern 62 Posted October 31, 2011 Report Share Posted October 31, 2011 Try discharging the battery to dead flat then recharge if that doesn't work send back to where you brought it from your contract is with the supplier NOT the manufacturer. If the supplier has gone bust or done a runner then send it to the manufacturer along with a copy of your reciept and a letter explaining the problem with the battery and that the supplier has gone belly up If you ever have trouble sleeping download a copy of the Sale of goods act and have a good read Link to post Share on other sites
IanB 0 Posted October 31, 2011 Report Share Posted October 31, 2011 Just checked and it appears you have placed an order using a different member account, thats were the confusion stems from.. I'll reply via message to this account. Link to post Share on other sites
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