10. DVD Drive. Anyone Help, Please?

[Ken's Deputy 4,463]

I put a dvd in. Nothing happens.

I go to Media Player? It asks me to put a disc in.

I take the disc out and put it back in. Nothing happens.

I've been watching dvds and listening to cds on this thing. WTF?!

Where do I even look for the disc drive, on 10, please? I can't find it.

[king 12,038]

28 minutes ago, Ken's Deputy said:

I put a dvd in. Nothing happens.

I go to Media Player? It asks me to put a disc in.

I take the disc out and put it back in. Nothing happens.

I've been watching dvds and listening to cds on this thing. WTF?!

Where do I even look for the disc drive, on 10, please? I can't find it.

Amazing amounts of info on youtube KD 

Maybe this 1 will help..

 

[Ken's Deputy 4,463]

Goy " Jayson ", from Bangladesh, on Amazons chat as I type, mate. Picked a bad moment. It's feeding time here and I'm on a hiding to nothing

 

[king 12,038]

I don't know him..

[Ken's Deputy 4,463]

Some fukker on a 24 hr chat response. Boy, did I choose the wrong moment to click that fukking link!

He's now taken my phone  number and it trying to get hold of the manufacturers. I have creatures staring at me. Dinner time was twenty plus minutes ago. I'd stuck here

Your link has at least got me to device manager, which says the thing's working.

 

Oh! Jayson's talking to the manufacturers.

 

[Ken's Deputy 4,463]

Well, That worked out swimmingly!

" Jayson " says he spoke to the manufacturers and asked if he could book me a call back for today, at 19:30. I agreed. Then rescheduled my every move, to be sure I'd be sitting here, fully primed, at the appointed time.

22:15 and I get a call! UK number. Only, it's clearly being routed direct from Bangalore!!! This guy's whispering at me like he's with Ann Frank. And his accent is Absolutely Fukking Impenetrable! I Literally couldn't make out more than one word in six!

Better than that? He did my all time favourite 'Addressing The Deaf Like A Kunt' thing. He'd whisper. I'd say, " I'm sorry; I didn't catch that. " So, he'd breathe exactly the same sound. Every bit exactly like he'd just done. " Sorry?! ". Whisper. " I'm sorry, this isn't the best of lines. I'm not Hearing you. " Whisper!

  That went on for fourteen fukking minutes, till, inevitably, he hung up without another whisper!!!

  Stay tuned for the Next exciting fukking episode of " Amazon Support " in action!

[Gav 1,708]

You could give me full remote access to sort it! I only take gold bars mind, and I won't actually fix anything, but by eck I'll have some bloody good fun  

[Ken's Deputy 4,463]

Gav; You are fully welcome to slide right into my machine, mate! If ye serious? Just PM me what I have to do. I'm just gonna post this, then reboot. I opened media player half an hour ago and now it's stuck to my desk top! 'Loading' and won't go away no matter what I do!

 

[kanny 21,755]

Is it working with other  DVD's, CD's ken? Just to rule out a bum disk

[Gav 1,708]

Ah mate, it could be any number of things, if it's showing in device manager right click it and delete driver, then right click anywhere and detect changes, it will refresh the drivers! I trust you have tried different discs in it? I have to sleep now afore the wife's snoring decends into that refrigeration truck pitch or ill be buggered at 4am

[Ken's Deputy 4,463]

Guys, let me get this off my chest;

I'm a Big fan of 7. Hated 10 from the first day. Fukked it off and went back to 7.

They jacked 7, so I took the plunge and went to Linux. Found, if That messed me around? I was alone. Also, the machine I'd used for the last couple of years had No disc drive! I hadn't seen a dvd or heard a cd in years. When Linus got Too flaky? I bought this machine. And it's 10, obviously.

Now, here's the full story, exactly as I'm telling Bangalore: It arrived. I put a disc in it. Nothing happened.

I won't lie to ye. 10's so alien to me, I couldn't even find W Media Player. So, I got " Any Player ". Dug around. Asked. Finally got it so it'd play a disc, after my manually clicking various shit.

Watched a Lot of 'Family Man'. Played a cd. Stopped to do other stuff. Accepted a Windows Update. Day later, slipped Family Man in .....

Of course I've tried other discs. DVDs and CDs. Ones I've played to death before. Nothing. It's Not a dodgy disc.

I followed Kings vid, as far as Device Manager, which says it's working fine. I'm Not going to do the next bit, fukking with the Registry! I don't want Bangalore using anything to pin it on me.

It's that update. Has to be! Worked ~ after a fashion ~ before it. Useless since it.

I'm ringing Bangalore, during office hours, tomorrow.

[Ken's Deputy 4,463]

On 14/03/2021 at 23:49, Ken's Deputy said:

I'm ringing Bangalore, during office hours, tomorrow.

" Unavailable ". All fukking day.

Just posting this here, to keep an easily referable record, for when - If - I ever get through to the 'Tek' dept. And find someone comprehensible who can just suggest what I fukking do.

[Ken's Deputy 4,463]

Great!!! 'Messaged' the given, " Amazon Support ", just now. Kunt asked me if I'd tried reinstalling the drive. I'm like, WTF?!

Then, he told me to try updating the driver. Then, he said; 'Hmm. You bought this from a third party. Go and ask them.'

And, that's it. That is Amazons idea of Support. Two year Warranty. And all that bullshit. They wriggle out of it in the blink of an eye. Pass the buck.

I've now 'emailed' the seller. I'm to sit on my hands for a couple more days now. Waiting to see what trickery They come up with.