lawrence 657 Posted August 15, 2013 Report Share Posted August 15, 2013 the small T shape metal bit came loose in a ferret collar, stuck it back but it never worked again, emailed Deben this morning,they got straight back to me and posted two new lids to me right away, no charge, no questions, couldn't ask for better service than that. well impressed. Quote Link to post
bobby blackheart 1,209 Posted August 15, 2013 Report Share Posted August 15, 2013 you a very lucky man-i found them shite..atb Quote Link to post
The one 8,595 Posted August 15, 2013 Report Share Posted August 15, 2013 Aye i thought there after sales care was crap Quote Link to post
lawrence 657 Posted August 16, 2013 Author Report Share Posted August 16, 2013 the broken collar was years old too, no mention of warranties or nothing, just no problem, new lids in the post and to think i near splashed out on a new collar. Quote Link to post
Guest vin Posted August 16, 2013 Report Share Posted August 16, 2013 same here..Deben repaired my Locator very quickly..also repaired a faulty collar with same problems as above..no worries..always though Deben are very easy to deal with and very efficiant. Quote Link to post
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