jigsaw 11,809 Posted October 14, 2008 Report Share Posted October 14, 2008 I contacted DEBEN last week and asked about geting the 3 mk1 boxes serviced,i duly got a reply within minutes''thank you for e mailing our office,we will be in contact with you shortly''......HELLO IM STILL WAITING whats the story does anyone know?Are they not replying on issues of the mk1 or is it just a technichal error. Quote Link to post Share on other sites
Guest JohnGalway Posted October 14, 2008 Report Share Posted October 14, 2008 Sounds like an automatically generated email, probably get the same if you emailed gobbildy gook to them. Ring them, always a better approach. Quote Link to post Share on other sites
Simoman 110 Posted October 14, 2008 Report Share Posted October 14, 2008 Yes, they send an automated message. Well I sent a mark 3 box back as it didn't pick up the signal correctly, they took it back and looked at it and sent it back telling me its fine. Well its fine if you like an intermittant signal and a reading of 2 feet at 10 feet and a reading when the box is aimed nowhere near the collar Quote Link to post Share on other sites
jigsaw 11,809 Posted October 14, 2008 Author Report Share Posted October 14, 2008 How much do they charge for a service on a box do you know?doesnt sound too good SIMO,i'll ring them i suppose,cant beat a bit of personal one on one Quote Link to post Share on other sites
Simoman 110 Posted October 14, 2008 Report Share Posted October 14, 2008 Sorry jigsaw, I don't know the servicing costs. Yes not good at all, not fun chucking nearly £150 down the drain but I'm not done yet............... Quote Link to post Share on other sites
Strong Stuff 2,171 Posted October 14, 2008 Report Share Posted October 14, 2008 i'll ring them i suppose,cant beat a bit of personal one on one Speak S L O W L Y on the phone mate, they won't know what you're on about otherwise Quote Link to post Share on other sites
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