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Excellent customer service!


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A tale of good service! I was after a replacement trigger for my Ruger M77, I cannot get it set nicely. Rifle Basix do one but couldn't find one online in the UK. Came across South Yorks Shooting Supplies (rimfiremagic) which lists them at the bottom of one of their web pages.

 

Annoyed after a bad shooting session, I was up late last night finding details and sent an email to the bit on their website at 2 last night.

 

Got an email back from them this morning at about 9.30, and then a phone call later to speak to me about it and then sort out an order. I couldn't answer their call back so rang them later. Was mid-way through leaving a message when the call was answered, trigger now ordered.

 

I'd explained that I wanted to get this sorted as I'm trying 1000 yards at the weekend and wanted the rifle set up, and the response was fantastic. Top marks for that service, heartily recommended. I was so pleased in fact, I spent twice the price on a trigger for t'other half's Remington at the same time!

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I can think of another excellent bit of customer service you recieved...order for a set of mounts around 11.00 yesterday and hand delivered to you only about 7 hours later!!!....... :whistling::whistling::whistling:

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