Picked up my Imp yesterday and have to say i've honestly never felt welcomed like that before.Was there 2hrs but it only felt like 5 mins,Tony set up my rangfinder while i was looking at a scope,talked about loads of different aspects of airguns and even though the Imp is my 3rd SFS gun and that was my 1st visit it certainly wont be my last.That's how to run a business,put the customer 1st from arriving to leaving.