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Great customer service


Guest JohnGalway

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Guest JohnGalway

Hi folks,

 

Sorry if this is in the wrong section but I feel I need to tell this small story. Last year I bought a Callmaster digital caller unit from decoying.co.uk, not the cheapest of items but I find it works very well. Lately my caller developed a problem, the speaker wasn't working properly and there was interferance on the calls.

 

So I wrote off to one of the partners of the company as he posts on a few websites that I'm on. I outlined the problem and he told me to send the unit back and they'd sort it. So I did that on the 26th by normal post from Ireland and today I have in my hands a brank spanking new Callmaster unit :D

 

That to me is great customer service.

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