gonetoearth 5,144 Posted October 9, 2013 Report Share Posted October 9, 2013 Another pic.l Quote Link to post
Aeron 43 Posted October 9, 2013 Report Share Posted October 9, 2013 To say my opinion of Dogtran has changed would be an understatement. I have always had 'ok' service of them from the couple of items I have bought from them and the quality of their products is fantastic but their current customer service is piss poor! I have cracked the lid to one of my boxes and I phoned for a replacement last Monday with the standard I'll get Karl to ring you, week gone bye and still no phone call so once again I phone them with once again, I am ever so sorry about that, but I'll get Karl to ring you, STILL no phone call!! Not only this a friend of mine had wanted to place an order a couple of months back for some made to measure boxes and because of their lack of communication they missed out on a sale. Unfortunately due to the poor customer service on their part I Wont be buying anything else from them again. Its a shame as Dogtran let their product down!! Aaron . Pm me your phone number your problem. And ill get it sortedWHY will you get it sorted when it is Karl's business and he cannot bother his arse too !. Like i said no probs i offerd why because i could of Things are really bad for a business when a lad on an internet forum has to sort out their problems ! Quote Link to post
STRANGER 948 Posted October 9, 2013 Report Share Posted October 9, 2013 I've had three boxes off them, when they first started. Very good boxes and served me well. Would I pay current prices though would I f**k. Quote Link to post
gonetoearth 5,144 Posted October 9, 2013 Report Share Posted October 9, 2013 To say my opinion of Dogtran has changed would be an understatement. I have always had 'ok' service of them from the couple of items I have bought from them and the quality of their products is fantastic but their current customer service is piss poor! I have cracked the lid to one of my boxes and I phoned for a replacement last Monday with the standard I'll get Karl to ring you, week gone bye and still no phone call so once again I phone them with once again, I am ever so sorry about that, but I'll get Karl to ring you, STILL no phone call!! Not only this a friend of mine had wanted to place an order a couple of months back for some made to measure boxes and because of their lack of communication they missed out on a sale. Unfortunately due to the poor customer service on their part I Wont be buying anything else from them again. Its a shame as Dogtran let their product down!! Aaron . Pm me your phone number your problem. And ill get it sortedWHY will you get it sorted when it is Karl's business and he cannot bother his arse too !. Like i said no probs i offerd why because i could of Things are really bad for a business when a lad on an internet forum has to sort out their problems !. Lad. Yippee lol Quote Link to post
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