NKPHEONIX 1 Posted May 14, 2011 Report Share Posted May 14, 2011 (edited) HI BEING NEW TO THIS SITE I JUST THOUGHT I WOULD LET YOU KNOW ABOUT MY LEUPOLD RX-600 BOUGHT FROM STATES 3 YEARS AGO( WHEN PRICES WERE GOOD)FOR £1OO THEN 2 WEEKS AGO IT JUST PACKED IN WORKING SO SENT IT BACK TO LEUPOLD IN THE STATES (IT HAD A 2 YR WARRANTY) GOT RIPPED OFF BY "UPS" TO THE TUNE OFF £65 TO SEND IT, LEUPOLD ARE EXCHANGING IT FOR A RX-1000 F.O.C. JUST $25 TO PAY FOR P+P YET AGAIN LEUPOLD OFFER A FANTASTIC CUSTOMER SERVICE. HOW COME £65 TO SEND THERE AND ONLY ABOUT £15 TO SEND BACK !!! JUST SHOWS HOW WE ARE BEING RIPPED OFF IN THIS COUNTRY ALSO JUST LET YOU KNOW I HAVE A LEUPOLD VX-111 ON MY UTTERLY STANDARD CZ-452 SILHOUETTE WHICH SHOOTS LIKE A DREAM AND HAVE JUST SWITCHED FROM REMMYS TO CCI SUBS WHICH GIVE ME BETTER GROUPING OUT TO 100 YARDS BUT ARE DEFINATELY NOISIER AND DEARER TO BUY! MUST ADMIT THOUGH IM VERY TEMPTED WITH A RIMFIRE TRIGGER KIT AFTER READING REPORTS ON THIS SITE WILL HAVE TO SEE WHICH HAS THE BEST REPORTS Edited May 14, 2011 by NKPHEONIX Quote Link to post
sako 23 Posted May 14, 2011 Report Share Posted May 14, 2011 That sounds a great service from leupold, it's nice to get customer satisfaction. I ordered a bino pack from the USA the chap that designed it said "I'll send one out to you, once you've tried it and if you like it just send me the money " I was astounded. I recieved the pack for my range finder binos checked they fitted and sent payment right away. It's a pity more in the UK wouldn't send out items to try before you buy but I suppose they'ed never get payed.I've always been dubious about ordering from abroad but I wouldn't hesitate now. What a rip off by UPS by the way! Quote Link to post
zx10mike 137 Posted May 14, 2011 Report Share Posted May 14, 2011 i lost a target turret cap years ago and asked leupold if they could sort one for me and how much, they just posted a new one and did not even charge me for postage.Best customer service i have ever had. thats why i now own three leupolds,i do not mind paying for top quality and great service as in the long run it works out cheaper. Quote Link to post
sako 23 Posted May 14, 2011 Report Share Posted May 14, 2011 Im begining to think I should start buying leupold???? Quote Link to post
fireblade_rrw 20 Posted May 15, 2011 Report Share Posted May 15, 2011 Thought about buying from the states but I've been put off by potential UK import taxes? Anyone got some info or advice on this ? Ta Quote Link to post
NKPHEONIX 1 Posted May 15, 2011 Author Report Share Posted May 15, 2011 HI BEING NEW TO THIS SITE I JUST THOUGHT I WOULD LET YOU KNOW ABOUT MY LEUPOLD RX-600 BOUGHT FROM STATES 3 YEARS AGO( WHEN PRICES WERE GOOD)FOR £1OO THEN 2 WEEKS AGO IT JUST PACKED IN WORKING SO SENT IT BACK TO LEUPOLD IN THE STATES (IT HAD A 2 YR WARRANTY) GOT RIPPED OFF BY "UPS" TO THE TUNE OFF £65 TO SEND IT, LEUPOLD ARE EXCHANGING IT FOR A RX-1000 F.O.C. JUST $25 TO PAY FOR P+P YET AGAIN LEUPOLD OFFER A FANTASTIC CUSTOMER SERVICE. HOW COME £65 TO SEND THERE AND ONLY ABOUT £15 TO SEND BACK !!! JUST SHOWS HOW WE ARE BEING RIPPED OFF IN THIS COUNTRY ALSO JUST LET YOU KNOW I HAVE A LEUPOLD VX-111 ON MY UTTERLY STANDARD CZ-452 SILHOUETTE WHICH SHOOTS LIKE A DREAM AND HAVE JUST SWITCHED FROM REMMYS TO CCI SUBS WHICH GIVE ME BETTER GROUPING OUT TO 100 YARDS BUT ARE DEFINATELY NOISIER AND DEARER TO BUY! MUST ADMIT THOUGH IM VERY TEMPTED WITH A RIMFIRE TRIGGER KIT AFTER READING REPORTS ON THIS SITE WILL HAVE TO SEE WHICH HAS THE BEST REPORTS FURTHER TO MY ORIGINAL POST I DID SEND MY SCOPE BACK TO LEUPOLD FOR THEM TO CHANGE THE RETICAL FROM BALLISTIC AIMING SYSTEM TO MIL DOT AND GOT THEM TO RECALIBRATE IT FOR MY RIMFIRE ZEROED AT 50 yds IT MEANS I CAN STILL USE IT UP TO 500 YDS ON BIGGER RIFLES IF I SO WISH IT DID COST ME £90 BUT IT WAS STILL A LOT CHEAPER THAN BUYING IT OVER HERE AT THE SAME TIME I BOUGHT A SUNSHADE AND THE ONE THEY SENT WAS INCORRECT BUT AN E-MAIL TO THEM AND THEY PUT THE CORRECT ONE IN THE NEXT POST AND TOLD ME TO KEEP THE OTHER I CERTAINLY CANNOT FAULT THER CUSTOMER SERVICE .THE ONLY DRAWBACK I HAVE FOUND WITH DEALING DIRECT WITH THEM IS THAT THEY DO NOT USE PAYPAL SO THEY RING YOU UP FOR YOU TO GIVE THEM YOUR CARD DETAILS OVER THE PHONE WHICH I SUPPOSE IS RISKY BUT I PERSONALLY HAVE HAD NO PROBLEMS IT DOES SEEM STRANGE THEY DO NOT HAVE ANY SECURE MEANS OF PAYMENT BUT WERE NOT ALL PERFECT ARE WE JUST FOUND MY ORIGINAL POST CERTIFICATE FOR MY SCOPE IT ONLY COST ME £40 WITH PARCEL POST SO DICK HEAD ME FOR NOT SHOPPING ARROUND AND BEING IN A HURRY TO SEND MY R/F Quote Link to post
NKPHEONIX 1 Posted June 10, 2011 Author Report Share Posted June 10, 2011 HI BEING NEW TO THIS SITE I JUST THOUGHT I WOULD LET YOU KNOW ABOUT MY LEUPOLD RX-600 BOUGHT FROM STATES 3 YEARS AGO( WHEN PRICES WERE GOOD)FOR £1OO THEN 2 WEEKS AGO IT JUST PACKED IN WORKING SO SENT IT BACK TO LEUPOLD IN THE STATES (IT HAD A 2 YR WARRANTY) GOT RIPPED OFF BY "UPS" TO THE TUNE OFF £65 TO SEND IT, LEUPOLD ARE EXCHANGING IT FOR A RX-1000 F.O.C. JUST $25 TO PAY FOR P+P YET AGAIN LEUPOLD OFFER A FANTASTIC CUSTOMER SERVICE. HOW COME £65 TO SEND THERE AND ONLY ABOUT £15 TO SEND BACK !!! JUST SHOWS HOW WE ARE BEING RIPPED OFF IN THIS COUNTRY ALSO JUST LET YOU KNOW I HAVE A LEUPOLD VX-111 ON MY UTTERLY STANDARD CZ-452 SILHOUETTE WHICH SHOOTS LIKE A DREAM AND HAVE JUST SWITCHED FROM REMMYS TO CCI SUBS WHICH GIVE ME BETTER GROUPING OUT TO 100 YARDS BUT ARE DEFINATELY NOISIER AND DEARER TO BUY! MUST ADMIT THOUGH IM VERY TEMPTED WITH A RIMFIRE TRIGGER KIT AFTER READING REPORTS ON THIS SITE WILL HAVE TO SEE WHICH HAS THE BEST REPORTS HI FURTHER TO ABOVE I GOT A CALL FROM LEUPOLD TO SAY THEY WOULD EXCHANGE MY RX600 FOR A RX1000 FOR $25 (ABOUT £18) INC POSTAGE AND IT HAS ARRIVED THIS WEEK AFTER A PLAY WITH IT IS A LOT BETTER . OLD ONE HAD BLACK CROSS HAIRS THIS HAS VERY BRIGHT ORANGY/RED MILLDOT CROSS HAIRS WHICH IS SO MUCH BRIGHTER AND CLEARER IT IS ALSO MORE COMPACT THAN THE 600 OTHER THING IS IT IS HELD VERTICLE RATHER THAN HORIZONTAL WHICH MAY TAKE A BIT OF GETTING USED TO ALL IN ALL WELL IMPRESSED YET AGAIN WITH LEUPOLDS CUSTOMER SERVICE SO IF YOU CAN AFFORD THERE GEAR THEN I CERTAINLY RECOMEND THAT YOU BUY IT AS THE EXCHANGE RATE IS STILL NOT BAD $1.5 TO £1.00. Quote Link to post
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