How Long Is Too Long

[.357shooter 991]

long story short i bought a timney trigger from a certain gunshop in wilthshire and the part failed.the instore gunsmith checked it and agreed the parts was faulty.4months at least later and numerous visits and phone calls and even an email and no reply.everytime i phone i get sorry do not know anything and i will phone you back.no reply from the shop full stop.next step please as i do not want anything to do with them

[David.evans 5,323]

Name and shame .357

They will soon take note , it's suprrising how RFDs use the ste

Good luck to come mate

[Deker 3,450]

Does it or does it not have a guarantee period?

 

There are a few RFD in Wiltshire and I know 3 well, that attitude would surprise me at any of them but you never know!

[bob.243 7,508]

+1 Name & shame!

[Badgerdaddy 24]

Name and blame my friend. That way we can all stear clear.

[Jonjon79 13,340]

That just sounds like good old fashioned piss poor service

 

He sold you the trigger, it broke, he agreed it was faulty - to my mind, he should be giving you a refund or replacement.

...... It doesn't matter that it's been 4 months - his faulty unit could have caused a ND.

 

Personally, I'd have had enough of the BS responses (and nonresponses) by now - I'd go back in there, with the receipt if possible, and politely tell them that it's gone on for too long and needs to be sorted out now.

 

As already said, I'd also name the shop.

 

Good luck - hope you get it sorted.

[Metalman2 45]

I do know when i bought a Timney unit for my 455 i was told by SGC that Timney had stopped exporting, whether there is anything in that i don't know, it was a while ago. The shop should still put the matter right

[The one 8,395]

Why no go to shop and say enough's enough money back and check the internet ?

[max abell 196]

long story short i bought a timney trigger from a certain gunshop in wilthshire and the part failed.the instore gunsmith checked it and agreed the parts was faulty.4months at least later and numerous visits and phone calls and even an email and no reply.everytime i phone i get sorry do not know anything and i will phone you back.no reply from the shop full stop.next step please as i do not want anything to do with them

Hi there mate it doesn't matter if it's got a guarantee or not it's still got to be fit for purpose and yours is clearly not. It's covered under the sales of goods act and trading standards. Have messaged you what to do if you want to take it further good luck getting it sorted