I've been waiting 3and a half yrs to be payed out for an accident that wasn't my fault, lost a few stone through constantly using painkillers, time off work, 3 grand on my truck, having to buy another vehicle tax insure that, payed nearly double as my insurance company didn't send me proof of my 12 yrs no claims which were protected and had the cheek to insure me (commercial policy) and take money for my truck which was written off, they had my truck/keys and logbook the cheeky cnuts..... In short not a very pleasant experience. I've informed the ombudsman about it and will be taking both com