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Got a problem since last software update, phone constantly freezing have to reset it numerous times a day, trying to back up everything to icloud for I can reset phone back to factory settings to try and resolve this, but my contacts won't back up anyone got any helpful advise :hmm: for me ?

 

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Got a problem since last software update, phone constantly freezing have to reset it numerous times a day, trying to back up everything to icloud for I can reset phone back to factory settings to try and resolve this, but my contacts won't back up anyone got any helpful advise :hmm: for me ?

 

Back it up to a pc with iTunes but don't encrypt the back up.

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