After finding that my S&B 8x56 Klassic didn't suit my night time forays with my Archer add-on, I sold it on fleabay.
The buyer (huntergather-2008) had it for FOUR DAYS before claiming it was broken (I have witnesses who will vouch for the fact that there was nothing wrong with it when I sent it).
Fleabay in their wisdom never listened to a word I said and repaid the buyer in full from my bank account. And the scumbag even left me bad feedback.
After paying for the return postage I now had a broken scope (there was a slight rattle when turned end for end) and was out two lots of postage.
I suppose there was a very slight chance of Royal mail breaking it although I packed it very well but proving it was well nigh impossible and I didn't even bother to try.
No way would I try to sell a broken scope so the only option was to send it back to Germany for repair. More postage!
After not hearing anything three weeks later I was told by S&B that they hadn't received it.
After cursing my luck yet again (my favourite saying is "If I didn't have any bad luck I'd have no f****** luck at all"
I then started a claim with Royal Mail only to be told I couldn't claim til 20 working days had elapsed. Don't know if that got someones finger out but........
The very next day I received an email from S&B saying "Good news, your scope has arrived". Did I ever breathe a sigh of relief!
Today I received this from S&B, (Can't attach in other than PDF so I hope it works)
S&B Order.pdf 129.9KB 68 downloads
I can only say thanks to S&B. Quality service from a quality company.