all said and done, and not directed 'at'...
theres one major factor to any 'product', and thats does it do the intended job. or, how well does it work. (thats the foremost purpose of anything).
nar then... 'product', was a consept that came in with the new 'quolity management' regimes, this basically said if a customer has a problem you sort it, it's better to exchange a faulty good straight away than rip of a customer. in amoungst the idealism was such consepts that the product be good or even better the best at it's purpose.
employee's rewarded for good work etc instead of the old boy bully management system that works on grab a penny and dont let go (verses making pounds with long turm good tactiques)...
basicaly the word product meaning the item you receive in the box, it goes like this, the writing is accurate about the product, the pictures are good acurate images, when you open the box it looks coooool! ie. its designed to al fit together looking good, when youtake the item out the box your alrady thinking this looks really good, but heres the kicker..switch it on it should be good.
but...what have we all notised today? the item is shite!! the blurb n adverts make it out with poetic best in the world, the proof is when you swithed it on...and it was shite, add it up lies make money fast but on a short term, and boy it p!!zzes you off dunnit.
now see it the other way round, rubbish packaging bt the item wasnt broke on delivery, ok no snazzy pics on the box, and accurate manual, you switch the ugly thing on and it really is good, brillient even? you got the intended use and 'tolerated' the looks? lolol.
nuh dont want it dunt look like a pen!is enlargment? du dahhhhhh....thats why the comersail sharks get you!